Resumo

CALVI, Gabriel Coutinho; ROSA, Jaqueline Ganassin; ALMEIDA, Iara Carnevale de  e  SARTORI, Viviane. The process of knowledge sharing in EaD undergraduate courses: an analysis of the intra and intersector relationship. Acta Educ. [online]. 2024, vol.46, n.1, e61972.  Epub 01-Mar-2024. ISSN 2178-5201.  https://doi.org/10.4025/actascieduc.v46i1.61972.

Increasingly, the importance of communication and adequate sharing of information between the different agents that build learning content is being detected. Otherwise, knowledge may reach students in a fragile and/or segmented way, through different channels, such as classes, teaching material, and virtual learning environments, among others. This study has the general objective of analyzing the communication process within and between sectors of undergraduate courses in the Distance Education (DE) modality of a private Higher Education Institution (HEI) in the state of Paraná. The research is of an applied nature with a quantitative approach and, to meet the proposed objectives, an online questionnaire was applied to employees from different sectors of the HEI in the case study, with a subsequent statistical analysis of the data collected and with the support of the Google Forms tool. The result of the analysis is an overview of the communication and knowledge-sharing processes of this HEI, identifying that offline tutoring professionals and other professionals (coordinator, pedagogical tutor, online tutor, and teacher trainer) should seek to be in synergy during the closing of each of the disciplines, as well as with the effectiveness of the activities made available to students so that the continuous refinement of these materials can be promoted.

Palavras-chave : knowledge cycle; distance education; communication process.

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