INTRODUCTION

The multiprofessional residency in health is a lato sensu postgraduate teaching modality for the health professions, considered a specialization course, with the aim of articulating and integrating knowledge into health care. When exercising their daily activities, residents face a demand that is difficult to control, such as severe sequelae, patients with very poor prognosis and death. Feelings of helplessness and guilt are frequent during the work routine, which can have health implications, such as Burnout syndrome¹.

The professional training process leads students of the multiprofessional residency in health to be present in hospital work environments, facing specific demands from the work environment, compliance with schedules, exposure to risk materials, assuming responsibilities for users, which expose them to a great deal of stress and, consequently, to Burnout, which can lead to great damage to the learning process².

The term Burnout was defined by Maslach and Jackson³ as a syndrome of emotional exhaustion, depersonalization and reduced personal achievement, caused by the perpetuation of situations of high emotional demands in the work environment. It is the individual’s response to this stress, perceived in the change of posture in relation to professional activities, such as the low performance of functions, distancing and increase in diseases⁴.

In this study we employed the inventory validated by Benevides-Pereira: Inventory of the Burnout Syndrome (ISB, Inventário da Síndrome de Burnout) for the evaluation of the Burnout syndrome. It has three dimensions that represent the syndrome presentation axes: emotional exhaustion, dehumanization and low professional achievement. It evaluates the Positive Operating Conditions (COP, Condições Operacionais Positivas), which promote well-being and quality of life, and Negative Operating Conditions (CON, Condições Operacionais Negativas), which contribute to triggering the syndrome (Table 1).

Understanding the teaching-learning scenario and its influence on the well-being of these professionals in the training process is essential, as changes in the work environment provide a correlation with the quality of life and, consequently, with the prevalence of Burnout⁶.

This study aims to identify the occurrence of Burnout Syndrome in residents of the multidisciplinary health residency, assessing the dimensions of commitment and its association with sociodemographic characteristics.

METHOD

A cross-sectional, descriptive and quantitative study was carried out with residents of the multidisciplinary health residency in Public Hospitals in a capital city in the Midwest region of Brazil. The entire population of 176 residents who were enrolled in the multiprofessional health residency in the municipality from 2016 to 2017 were invited, and 134 accepted the invitation to participate in the study.

The study sample consisted of residents of both genders, with 80 from the first year (R1) and 54 from the second year (R2) from Public Hospitals that offer multiprofessional health residency in the assessed capital, totaling 134 participants.

The exclusion criteria considered residents on vacation or away from academic duties during the data collection period, and these residents were excluded from the research.

Data collection was carried out between the months of August and November 2017, after previous contact with the tutors of each unit, in hospitals where residents carried out their academic and assistance activities.

After explaining the objectives of the study, those who agreed to participate signed the Free and Informed Consent Form (ICF). The assessment instruments were answered individually by the residents, in rooms that guaranteed privacy and secrecy. No instrument was returned incomplete.

For sociodemographic assessment, a questionnaire designed especially for this research was used, which analyzed the following variables: gender, marital status, profession, previous work, change of city, living alone, having children, taking another course simultaneously, enjoying what they do in their spare time, practice physical activity, having a religion and undergoing a therapeutic process.

The instrument used to assess the Burnout syndrome was the Burnout Syndrome Inventory (ISB), developed by Benevides Pereira⁵. This instrument consists of 35 items distributed into two parts (16 and 19 items, respectively). The first part assesses the antecedent or organizational factors indicated by the literature as triggers or modulators of occupational stress processes and, consequently, Burnout, which are divided into Positive Operating Conditions (COP) and Negative Operating Conditions (CON). The second part assesses the syndrome through four dimensions: Emotional Exhaustion (EE); Emotional Distancing (ED); Dehumanization (DH) and Personal Achievement (PA) ⁽⁴.

In this assessment instrument, the ED and DH dimensions are developments of the depersonalization or cynicism described in other tests that assess Burnout. The ISB just adds that division.

The items consist of statements to be answered on a five-point Likert scale, with responses going from “0”, as never, to “4” as very often in the first part, and in the second part from “0” to “4”, with 0 being “never” and “4” “every day” ⁽⁴.

This project was approved by the Ethics and Research Committee, registered under number 70432117.2.0000.5078 and under Opinion n.: 2,209,833.

RESULTS

Regarding the sociodemographic profile of multiprofessional residents, there was a predominance of women, 89.55%; of single individuals, 81.34%; 68.66% were from the city where they attend the residency; 75.37% did not live alone; and 71.64% did not work before the residency. Only 9.7% of the participants have children and more than half, 53.73%, do not practice physical activity.

After analyzing the ISB questionnaire, it was observed that, of the 134 interviewed residents, 84.33% were identified as having Burnout Syndrome.

After analyzing the association between sociodemographic aspects and the presence of Burnout Syndrome, there was a predominance of single residents, 82.3%, those who were taking a concomitant course, 20.4%. The analysis of the association of sociodemographic factors did not identify statistically significant differences between residents who are undergoing a therapeutic process (Table 2).

When evaluating the association by logistic regression, it was observed an increased risk for those who were taking another course at the same time, for males, for those who lived alone and for those who moved to another city, despite not being statistically significant.

The Burnout frequency distribution found among residents according to their respective professions was similar. The lowest frequency of the syndrome was among Psychologists, 75%, followed by Speech Therapists, 80%. Among social workers, 80% had the syndrome and, among nurses, 84.62%. Physical therapists, Pharmacists and Nutritionists showed, respectively, 87.5%, 87.5% and 90% of frequency. Occupational Therapy and Medical Biology showed 100% of Burnout occurrence, with 4 and 6 assessed residents, respectively.

In the analysis of the Emotional Exhaustion dimension, the mean score was 15.48±3.77, with 91% of residents belonging to the high-risk category. When evaluating Emotional Distancing, the mean score was 11.57±4.58, with 89% in the high-risk category. In the Dehumanization dimension, the mean score was 8.79±3.88, with 61% of the assessed individuals categorized as high risk.

In the Professional Achievement assessment, the mean score was 13.67±3.99, with 57.5% in a medium risk situation.

When evaluating Positive Operating Conditions, the score was 16.92± 4.83 and, in for Negative Operating Conditions, the score was 18.76± 5.52, showing a high risk of developing the Burnout Syndrome related to the lack of well-being, quality of life and presence of triggering factors.

DISCUSSION

In general terms, it was concluded that there was a high frequency of Burnout Syndrome in the assessed group, with high scores for Emotional Exhaustion, Emotional Distancing and Dehumanization. In the Professional Achievement dimension, the achieved scores demonstrate a lower risk.

The frequency found in the present study of 84.33% for Burnout Syndrome is higher than that observed by Katsurayama et al.⁷⁾ In an evaluation of 107 medical residents, moderate or high risk was observed in 70% of the participants as a result of the residence assignments, their focus on patient care in parallel with institutional obligations.

The strenuous work rhythm, perhaps due to the mandatory workload⁸, can be the cause of emotional exhaustion. Sobrinho et al. observed that, of the 291 physicians on duty in an ICU in the city of Salvador, state of Bahia, Brazil, 47.6%, 24.7% and 28.4% belonged to the high-risk category regarding emotional exhaustion, depersonalization and inefficiency, respectively.

In countries where they invest in Burnout Syndrome prevention through debates and government actions, the prevalence of the syndrome is lower, varying only between 6 and 18%^x. The implementation of professional support programs can be a differential in the training of residents⁷.

The high risk in the dehumanization dimension can represent a difficulty in interpersonal relationships, with behaviors and attitudes without emotional interest or involvement⁴. Benevides believes that these reported characteristics may also be a form of the individual’s defense mechanism.

The dimension of professional achievement was little affected in this study, perhaps because they were professionals at the beginning of their careers, considering that 71.64% did not work before the residency.

Taking another course simultaneously was an identified risk factor, suggesting that these residents would be exposed to stressors in both training environments, which favor the occurrence of Burnout Syndrome. The maintenance of two simultaneous activities can compromise the health and quality of life of students, due to the strain that these situations cause¹¹.

The research indicates that residents who are undergoing a therapeutic process are less likely to develop Burnout, considering it is a moment where they can open up to express themselves. One of the treatments of professional burnout syndrome involves, among other measures, psychotherapy¹¹.Despite some limitations observed in this research, such as the difficulty in obtaining a larger number of participants, it is worth emphasizing the need for qualitative research to better define risk factors and protection against Burnout Syndrome. It also highlights the need to promote educational activities and guidance on stress, coping strategies and the dissemination of knowledge about this syndrome to the population. This would allow identifying the stressors and the affected dimensions, in addition to establishing more appropriate strategies to face them, since the prescription of each therapeutic resource depends on the severity and specificity of each case¹³.

FINAL CONSIDERATIONS

There is a high prevalence of Burnout Syndrome in the different assessed services. The response to stress was mainly defined by the presence of exhaustion, distancing, dehumanization, whereas the professional achievement remains independent of stress. The fact of taking another course simultaneously was considered a risk factor. Those undergoing therapy were less likely to develop the syndrome.