Abstract

COSTA, Marilda de Oliveira. Terceiro setor, teoria das organizações e qualidade na educação. Perspectiva [online]. 2012, vol.30, n.03, pp.1011-1044. ISSN 0102-5473.

This paper is an integral part of studies carried out during a doctoral course in education and discusses the concept of quality of education as presented in instructional materials used by a third sector institution that has influenced educational policies in Brazil at different government levels since the 1990’s. The study uses a qualitative approach to analyze documents produced by both the institution and municipal government authorities. The concept of quality presented in these materials was taken from business theories such as Total Quality Management. The study found that the polysemy of ideas involved in the term quality of education allows several interpretations and facilitates discourses or slogans about the theme. Despite the relevance of these discourses, the materials analyzed show that the defense of quality is found in discourse and slogans, without a clear and objective definition of the kind of quality that should be advocated for Brazilian education.

Keywords : Third Sector; Education Management; Total Quality.

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