Resumen

SILVA, JULIANO REGINALDO CORRÊA DA; COSTA, ALEXANDRE MARINO; LIMA, MAURÍCIO ANDRADE DE  y  MUSSI, CLARISSA CARNEIRO. WHY USE SELF-ASSESSMENT? A QUALITATIVE ANALYSIS OF THE SELF-ASSESSMENT PROCESS. Est. Aval. Educ. [online]. 2023, vol.34, e09683.  Epub 12-Dic-2023. ISSN 1984-932X.  https://doi.org/10.18222/eae.v34.9683.

This article analyzed the selfassessment process in a federal educational institute through the lens of knowledge management and institutional theory. The research was characterized methodologically as a qualitative case study. Data was collected through interviews, participant observation and documental research. Data analysis followed the procedures of content analysis and the triangulation technique. The results identified the self-assessment evaluation process as a mechanism of institutional legitimation, with incidence of mimetic and coercive isomorphic mechanisms. The association between the lenses of knowledge management and institutional theory provided a more robust understanding of the self-assessment process, identifying limitations and potentialities.

Palabras clave : INSTITUTIONAL ASSESSMENT; KNOWLEDGE MANAGEMENT; UNIVERSITY MANAGEMENT..

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