Abstract

BARBISAN, Aluí Oliveira. Institutional evaluation of academic extension: concepts, levels, parameters and indicators. Avaliação (Campinas) [online]. 2002, vol.07, n.03, pp.57-101. ISSN 1414-4077.

The purpose of this paper is to construct an Institutional Evaluation of Academic Extension, integrated by a set of indicators that could evaluate the clientele, the institutional structure, the performance and the socials changes attained by the extension activities. Methodology: Pertinent literature was reviewed to assess concepts, terminology and relationships among variables used to evaluate academic extension activities, and develop a classification of the different kinds and levels of evaluation. Results: Clientele evaluation evaluates external and internal community; effort and availability evaluate the institutional structure; workload, efficiency, effectiveness, accessibility, appropriateness and adequacy evaluate the institutional performance; efficacy and side effects evaluate the social changes. Conclusions: The proposed model has the following advantages: it states a common language for evaluating; it systematizes the set of indicators (kinds and levels of evaluation) to be used for all activities; it sets up ways to calculate each indicator; and it allows every school to identify which indicators apply to its situation and which must be developed.

Keywords : University; University Extension; Institutional Evaluation; Evaluation Levels.

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