Resumen

TEJEDOR DE LEON, Alexis  y  HUERTA, José Manuel. The balance score card for the construction and validation of instruments to measure professors’ academic performance. Avaliação (Campinas) [online]. 2010, vol.15, n.01, pp.57-72. ISSN 1414-4077.

The evaluation of faculty work is a pillar in university accreditation. Moreover, particularly in a period sensitive to this tendency of faculty work evaluation and the image that emerges from the different academic and administrative units, it is important not only to restate the subject of whether what is taught is also put into practice, but also to know the degree of satisfaction expressed by the stakeholders in the teaching and learning process at the higher education level. In this context, the research aim is to develop and validate the instruments directed to explore the internal academic environment of the faculty at the Veraguas Regional Center Technological University of Panama; considering as dimensional axes the organization, development, and the psycho-pedagogic properties of academic work. For the research execution, the Balance Score Card methodology was used in the stages of strategic planning and program evaluation; the Delphi technique was used to validate the content and for the construction of the instruments. The validation of the reliability value was established through Cronbach’s alpha value by using the SPSS® for decision making.

Palabras clave : Balanced Score Card; Delphi Technique; Reliability; Validation; Cronbach’s Alpha; SPSS.

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