Resumo

CARVALHO, Hilda Alberton de; OLIVEIRA, Oséias Santos de  e  LIMA, Isaura Alberton de. Institutional assessment in a brazilian multi-campus public university: processes and challenges in management qualification. Avaliação [online]. 2018, vol.23, n.1, pp.217-243. ISSN 1982-5765.  https://doi.org/10.1590/S1414-40772018000100012.

The article aims to reflect on the processes that make up the institutional assessment of a multi-campus university and its contributions in improving the management. The qualitative research has its approach centered on a case study focused on a public IES in the State of Paraná / Brazil. The study starts in the actions taken by the institution in compliance with legislation and internal assessment policies and developments in management. The reflections are guided on a documentary analysis based on the national legislation and university documents, such as the Management Report and the Institutional Self-Assessment Report, among others, being associated with a participant research. Assessment practices instituted in thirteen campus of IES allow the following conclusions: a) changes and innovations are part of society and the university acts as an inducer of these innovations, through teaching, research, extension and management; b) overcome the challenge of growing quantitatively and qualitatively goes through the definition of indicators and consistent assessment processes; c) progress around the institutional assessment allow improvement of university management. A technological IES with multi-campus structure faces constant challenges that require collective decisions, planning and reorganization so that the institutional assessment objectives are achieved aligned between the university's macro context and local / regional issues.

Palavras-chave : University management; Institutional assessment; Multi-campus universit.

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