Resumen

GOMES, Diego Eller; ENSSLIN, Sandra Rolim; CARDOSO, Thuine Lopes  y  ANDRADE, Dalton Francisco de. Performance evaluation of undergraduate courses offered in distance education mode. Avaliação (Campinas) [online]. 2020, vol.25, n.3, pp.503-524.  Epub 30-Oct-2020. ISSN 1982-5765.  https://doi.org/10.1590/s1414-40772020000300001.

This study aims to analyze how research opportunities related to the Evaluation of Performance of Undergraduate Courses Offered in the Distance Education, through the publications that make up the bibliographic catalog of articles more cited by the scientific community. The Process Knowledge Development-Constructivist (ProKnow-C), for presenting a structured and complete process for the selection and analysis of the literature. Twenty one publications representing the fragment of the literature of interest were identified in the literature, from 2000 to 2017, which enabled a systemic analysis. In addition to finding that the knowledge area configured as a field to be explored, it was possible to register propositions for future investigations. Researchers and managers should be involved in the development stages of performance evaluation models, as the definition of objectives to be measured, the hierarchy of evaluation indicators and the application of actions to improve the context.

Palabras clave : Performance evaluation; Higher education; Distance education.

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