Resumen

DAUDT, Sônia Isabel Dondonis  y  BEHAR, Patricia Alejandra. A gestão de cursos de graduação a distância e o fenômeno da evasão. Educação. Porto Alegre [online]. 2013, vol.36, n.03, pp.412-421. ISSN 1981-2582.

This article presents considerations about the aspects which comprehend the management of distance undergraduation. It presents a bibliographic study that shows characteristics and factors considered in the management of distance learning courses in Brazilian universities and the evasion (dropout) phenomenon in this context. Retention of students and ways of accessing this studying modality have been a great challenge for researchers and managers of Higher Education Institutions (HEIs). The article discusses important dimensions to be considered in the management of courses, aiming to face evasion in undergraduate online courses, one of the phenomena that most affects, concerns and challenges this teaching modality. It concludes with the importance of affective communication between students, teachers and tutors.

Palabras clave : Higher Education; Distance Education; University Management; University Evasion.

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