Resumen

ROCHA, Sheyla Ribeiro et al. Assessment of Communication Skills in the Simulated Environment of Medical Training: Concepts, Challenges and Possibilities in Medical Education. Rev. Bras. Educ. Med. [online]. 2019, vol.43, n.1, suppl.1, pp.236-245. ISSN 1981-5271.  https://doi.org/10.1590/1981-5271v43suplemento1-20190154.

In the international academic community, effective communication between health professionals, patients, and their families are recognized as an indispensable condition for the quality of health care. In Brazil, the National Curriculum Guidelines for Undergraduate Medical Schools established that medical students should be prepared to communicate through verbal and non-verbal language, with empathy, sensitivity and interest, promoting patient-centered care, and a horizontal and shared relationship with the patient. To achieve these goals, it is necessary to implement curricular activities that promote the development of this skill and assess its acquisition during undergraduate medical school. Adequate communication skills cannot be learned by observation alone and tend to decline as medical students progress through their medical education. For the assessment of communication skills, experts recommend a framework that allows for repeated assessment and feedback opportunities, reinforcing the use of the most basic interviewing skills to the most complex ones, such as communicating bad news. Thus, for an efficient assessment, methods and instruments with a solid theoretical basis are necessary. Thus, activities in a simulated environment with the participation of standardized patients have been widely used for the teaching and assessment of these skills during the clinical consultation. In this context, faculty development programs are fundamental for effective teaching and assessment strategies to be implemented and allow the future doctors to acquire essential skills for their professional practice. This article proposes a narrative review of communication skills assessment in a simulated environment regarding its concepts, challenges, and possibilities. It also discusses practical aspects for the organization of this type of assessment.

Palabras clave : Health Communication; Educational Assessment; Medical Education; Patient Simulation; Simulation Training.

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