Introduction:

Integration between educational institutions and health services in the training of medical residents requires changes on both sides, especially in the care setting, making it necessary to remodel the culture of the social actors that make up the SUS.

Objective:

The objective of this study was to performa situational diagnosis of the teaching-service integration in a Residency Program in Family and Community Medicine (PRMFC) by mapping the reported strengths, weaknesses, opportunities and threats.

Method:

Intervention research with preceptors and health managers in a municipality in the state of Ceará, Brazil. Data were collected through semi-structured interviews, submitted to the Descending Hierarchical Classification (DHC) with the aid of the IRaMuTeQ software, analyzed according to the axes of the SWOT matrix (strengths, weaknesses, opportunities, threats) and discussed with the support of literature.

Results:

Each DHC class generated the factors of each axis of the SWOT matrix, outlining as strong points: partnership between the agents of integration and inclusion of the resident in the daily routines of the teams; weaknesses: distance between preceptor and educational institution and absence of strategies for valuing preceptorship; opportunities: perspective of the Program to serve as a health management tool; and threats: problems in the management of health equipment, reflecting on the structure of services, Program management and quality of training.

Conclusions:

The analysis of the SWOT matrix enabled the identification of strengths and weaknesses in the PRMFC, supporting the development of strategies to strengthen teaching-service integration, with a view to improving health care management, training and execution.

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