Introduction:

Medical education in recent decades has moved towards an understanding of the importance of undergraduate medical students training in practical settings as early as possible.

Objective:

In view of this different scenario, the study was dedicated to carrying out an assessment by patients of the SUS outpatient care provided by medical students from different periods, under the supervision of medical preceptors.

Method:

A cross-sectional and descriptive study was conducted using 200 self-administered questionnaires.

Results:

It was found that most of the interviewed patients reported that they had previously been informed of this type of care, consent was requested, the student was respectful and polite, felt satisfied to contribute to the students’ learning and received more explanations of their state of health, all resulting in a 98.5% patient satisfaction rate with the care received. Regarding the duration of care, there was a relationship between the perception of inadequate time, absence of the request for consent and low education. There were also some reports of discomfort, embarrassment, or disrespect for the patient.

Conclusions:

The research showed that the majority of the interviewed patients felt satisfied with the care they had received from the students, which proves that this type of teaching methodology has been welcomed by the population. The study also highlighted some aspects that need to be improved, revealing the need for actions through coordination to improve this important teaching method and the health service offered to the general public.

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