Introduction:

The Mentoring Program of the Federal University of Rio Grande do Norte seeks to promote the student’s personal and professional development during his academic training. Through the method of listening and dialogue between mentors and mentees, the mentoring activity promotes the development of empathy and other emotional skills important for a humanized medical practice and good professional life. It also seeks to bring up themes related to medical ethics, insertion of the doctor in the community, among others. Within this proposal, and against the backdrop of the new coronavirus pandemic, an integrative activity entitled “Chat Rooms” was implemented in addition to the regular online meetings.

Experience report:

From June to December 2020, six chat rooms with different themes were held monthly. The meetings were held in virtual rooms for all mentoring groups and mentors registered on the program, in addition to guests who were at the forefront of the discussions.

Discussion:

The positive feedback from students and mentors showed the potential of this type of interaction to complement the meetings already developed in the mentoring program. The virtual interaction presented obstacles due to technological limitations, all of which were overcome in a timely manner, without detriment to this new form of experience.

Conclusion:

The Chat Rooms proved to be effective in resolving the interaction difficulties imposed by the social distancing measures enforced by the Covid-19 pandemic. Bringing current and pertinent themes not only to the medical student’s life but to life in the wider society, they contributed both to the medical training and personal training of students and mentors.

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