<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1414-4077</journal-id>
<journal-title><![CDATA[Avaliação: Revista da Avaliação da Educação Superior (Campinas)]]></journal-title>
<abbrev-journal-title><![CDATA[Aval]]></abbrev-journal-title>
<issn>1414-4077</issn>
<publisher>
<publisher-name><![CDATA[Publicação da Rede de Avaliação Institucional da Educação Superior (RAIES), da Universidade Estadual de Campinas (UNICAMP) e da Universidade de Sorocaba (UNISO)]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1414-40772016000200455</article-id>
<article-id pub-id-type="doi">10.1590/S1414-40772016000200008</article-id>
<title-group>
<article-title xml:lang="pt"><![CDATA[Diagnóstico da qualidade em uma IES: a percepção da comunidade acadêmica]]></article-title>
<article-title xml:lang="en"><![CDATA[Quality of Diagnosis in a Higher Education Institution: the perception of the academic community]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Marinho]]></surname>
<given-names><![CDATA[Sidnei Vieira]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Poffo]]></surname>
<given-names><![CDATA[Gabriella Depiné]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidade do Vale do Itajaí  ]]></institution>
<addr-line><![CDATA[Itajaí SC]]></addr-line>
<country>Brazil</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Faculdade Avantis  ]]></institution>
<addr-line><![CDATA[Itapema SC]]></addr-line>
<country>Brazil</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>07</month>
<year>2016</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>07</month>
<year>2016</year>
</pub-date>
<volume>21</volume>
<numero>2</numero>
<fpage>455</fpage>
<lpage>477</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://educa.fcc.org.br/scielo.php?script=sci_arttext&amp;pid=S1414-40772016000200455&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://educa.fcc.org.br/scielo.php?script=sci_abstract&amp;pid=S1414-40772016000200455&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://educa.fcc.org.br/scielo.php?script=sci_pdf&amp;pid=S1414-40772016000200455&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo:  Este artigo apresenta como objeto de estudo a percep&#231;&#227;o da qualidade em uma Institui&#231;&#227;o de Ensino Superior - IES, tendo como sujeitos da pesquisa os discentes, docente e o gestor. A pesquisa apresenta a an&#225;lise descritiva de dados quali-quantitativos, acerca da percep&#231;&#227;o sobre qualidade educacional da comunidade acad&#234;mica, observada &#224; luz dos indicadores do Minist&#233;rio da Educa&#231;&#227;o. Os instrumentos de pesquisa aplicados para diagnosticar essa rela&#231;&#227;o foram o question&#225;rio do Modelo HedPERF Adaptado aos discentes, entrevista ao corpo docente e entrevista ao gestor da IES. Os dados obtidos por levantamento estat&#237;stico foram triangulados em rela&#231;&#227;o aos indicadores de qualidade apresentados pelo MEC em sua avalia&#231;&#227;o externa da IES em quest&#227;o, a Faculdade AVANTIS. Como objetivo da pesquisa intencionou-se indicar uma perspectiva conceitual da qualidade educacional, desde os aportes te&#243;ricos aos instrumentos de avalia&#231;&#227;o dispon&#237;veis, que permitam orientar o gerenciamento nas IESs com vistas a atingir a qualidade educacional efetivamente. O principal resultado a se considerar concentrou-se em observar que a avalia&#231;&#227;o gerada pelos indicadores do MEC mostra um resultado inferior em rela&#231;&#227;o &#224; percep&#231;&#227;o dos sujeitos desta pesquisa, diante da aplica&#231;&#227;o do instrumento HedPERF Adaptado.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract:  The purpose of this article is to present the quality perception in a higher education institution, by having as its research subjects the students, professors and managers. Thus, this research was developed by descriptive analysis of quantitative and qualitative datas, which its problematic was to present the perception about the educational quality in the academic community, regarding to indicators of the Ministry of the Education - MEC. The instruments applied in this research in order to identify this relation were the model HedPERF questionnaire, customized to the students, professors and managers interview. the datas acquired by statistical survey were connected related by quality indicators introduced by MEC in its external evaluation, which purposes in presenting important counterpoints or improvement to the educational management of the HEI, Faculdade AVANTIS. As the research purpose, it was intended to indicate a conceptual perspective of the educational quality, from the theoretical contribution to the evaluation instruments available, which allows to guide the management in the HEI. The main result to ponder is focused in checking the evaluation created by the MEC indicators, which presents a lower result, in relation to the subject perception of this research, before the employment of the instrument HedPERF Adapted.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[Quality]]></kwd>
<kwd lng="en"><![CDATA[Higher education]]></kwd>
<kwd lng="en"><![CDATA[Model HedPERF adapted]]></kwd>
<kwd lng="pt"><![CDATA[Qualidade]]></kwd>
<kwd lng="pt"><![CDATA[Ensino superior]]></kwd>
<kwd lng="pt"><![CDATA[Modelo HedPERF adaptado]]></kwd>
</kwd-group>
</article-meta>
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