<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1414-4077</journal-id>
<journal-title><![CDATA[Avaliação: Revista da Avaliação da Educação Superior (Campinas)]]></journal-title>
<abbrev-journal-title><![CDATA[Avaliação]]></abbrev-journal-title>
<issn>1414-4077</issn>
<publisher>
<publisher-name><![CDATA[Publicação da Rede de Avaliação Institucional da Educação Superior (RAIES), da Universidade Estadual de Campinas (UNICAMP) e da Universidade de Sorocaba (UNISO)]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1414-40772017000200332</article-id>
<article-id pub-id-type="doi">10.1590/S1414-40772017000200004</article-id>
<title-group>
<article-title xml:lang="pt"><![CDATA[Qualidade na educação superior: uma visão operacional do conceito]]></article-title>
<article-title xml:lang="en"><![CDATA[Quality in higher education: an operational concept vision]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Souza]]></surname>
<given-names><![CDATA[Valdinei Costa]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Coordenação de Aperfeiçoamento de Pessoal de Nível Superior  ]]></institution>
<addr-line><![CDATA[Brasília DF]]></addr-line>
<country>Brasil</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>11</month>
<year>2017</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>11</month>
<year>2017</year>
</pub-date>
<volume>22</volume>
<numero>2</numero>
<fpage>332</fpage>
<lpage>357</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://educa.fcc.org.br/scielo.php?script=sci_arttext&amp;pid=S1414-40772017000200332&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://educa.fcc.org.br/scielo.php?script=sci_abstract&amp;pid=S1414-40772017000200332&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://educa.fcc.org.br/scielo.php?script=sci_pdf&amp;pid=S1414-40772017000200332&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="pt"><p><![CDATA[O objetivo desse artigo &#233; analisar o conceito de qualidade, a partir da sua defini&#231;&#227;o, tratamento e utiliza&#231;&#227;o nos processos em prol da melhoria da educa&#231;&#227;o superior. Para tanto, discute o conceito no &#226;mbito da produ&#231;&#227;o de bens e servi&#231;os e suas inser&#231;&#245;es no campo educacional, articulando tais discuss&#245;es &#224;s experi&#234;ncias avaliativas do Sistema Nacional de Avalia&#231;&#227;o da Educa&#231;&#227;o Superior (Sinaes) e da Avalia&#231;&#227;o da P&#243;s-Gradua&#231;&#227;o, bem como as a&#231;&#245;es regulat&#243;rias delas decorrentes. Como resultado, sinaliza limites e rela&#231;&#245;es te&#243;rico-pr&#225;ticas entre qualidade, avalia&#231;&#227;o e regula&#231;&#227;o como conceitos entrela&#231;ados, mas que exercem fun&#231;&#245;es diferenciadas na apropria&#231;&#227;o do que &#233; bom ou adequado para o n&#237;vel educacional em foco. Conclui destacando indicadores e par&#226;metros de refer&#234;ncia como conceitos-chave para discutir qualidade em processos avaliativos e o seu significado.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract: This paper analyzes the concept of quality, its definition, treatment and use in processes to improve higher education. It discusses the concept within the production of goods and services and their insertions in the context of higher education, articulating this discussion with the evaluative experiences of the National Higher Education Evaluation System (Sinaes) and Graduate Assessment, including regulatory actions arising therefrom. As a result, signals limits and relationship between quality, assessment and regulation as intertwined concepts, but perform different functions in the appropriation of what is good or appropriate for the educational level into focus. It concludes pointing indicators and benchmarks as key concepts to discuss quality in process of evaluating and its meaning.]]></p></abstract>
<kwd-group>
<kwd lng="pt"><![CDATA[Sinaes]]></kwd>
<kwd lng="pt"><![CDATA[Avaliação da Capes]]></kwd>
<kwd lng="pt"><![CDATA[Qualidade]]></kwd>
<kwd lng="pt"><![CDATA[Educação Superior]]></kwd>
<kwd lng="en"><![CDATA[Sinaes]]></kwd>
<kwd lng="en"><![CDATA[Capes Evaluation]]></kwd>
<kwd lng="en"><![CDATA[Quality]]></kwd>
<kwd lng="en"><![CDATA[Higher Education]]></kwd>
</kwd-group>
</article-meta>
</front><back>
<ref-list>
<ref id="B1">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[BABBIE]]></surname>
<given-names><![CDATA[Earl]]></given-names>
</name>
</person-group>
<source><![CDATA[Métodos de pesquisas]]></source>
<year></year>
<publisher-loc><![CDATA[Minas Gerais ]]></publisher-loc>
<publisher-name><![CDATA[UFMG]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B2">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[BARRETTO]]></surname>
<given-names><![CDATA[Elba Siqueira de Sá]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Avaliação na educação básica entre dois modelos]]></article-title>
<source><![CDATA[Educação &amp; Sociedade]]></source>
<year></year>
<volume>ano XXII</volume>
<numero>75</numero>
<issue>75</issue>
<page-range>48-66</page-range><publisher-loc><![CDATA[Campinas ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B3">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[BARROSO]]></surname>
<given-names><![CDATA[João]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[O Estado, a educação e a regulação das políticas públicas]]></article-title>
<source><![CDATA[Educação &amp; Sociedade]]></source>
<year></year>
<volume>26</volume>
<numero>92</numero>
<issue>92</issue>
<page-range>725-51</page-range><publisher-loc><![CDATA[Campinas ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B4">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[BARROSO]]></surname>
<given-names><![CDATA[João]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[O Estado e a educação: a regulação transnacional, a regulação nacional e a regulação local]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[BARROSO]]></surname>
<given-names><![CDATA[João]]></given-names>
</name>
</person-group>
<source><![CDATA[A regulação das políticas públicas de educação: espaço, dinâmicas e actores]]></source>
<year></year>
<page-range>41-70</page-range><publisher-loc><![CDATA[Coimbra ]]></publisher-loc>
<publisher-name><![CDATA[Educa; UI&DCE]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B5">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[BERTOLIN]]></surname>
<given-names><![CDATA[Julio César Godoy]]></given-names>
</name>
</person-group>
<source><![CDATA[Avaliação da qualidade do sistema de educação superior brasileiro em tempos de mercantilização - Período 1994-2003]]></source>
<year></year>
<page-range>282-82</page-range><publisher-loc><![CDATA[Porto Alegre ]]></publisher-loc>
<publisher-name><![CDATA[Universidade do Rio Grande do Sul]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B6">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[BONNEFOY]]></surname>
<given-names><![CDATA[Juan Cristóbal]]></given-names>
</name>
<name>
<surname><![CDATA[ARMIJO]]></surname>
<given-names><![CDATA[Marianela]]></given-names>
</name>
</person-group>
<source><![CDATA[Indicadores de desempeño en el sector público]]></source>
<year></year>
<publisher-loc><![CDATA[Chile ]]></publisher-loc>
<publisher-name><![CDATA[Instituto Latinoamericano y del Caribe de Planificación Económica y Social - ILPES]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B7">
<nlm-citation citation-type="book">
<collab>BRASIL</collab>
<collab>BRASIL</collab>
<source><![CDATA[Lei n° 10.861, de 14 de abril de 2004. Institui o Sistema Nacional de Avaliação da Educação Superior - Sinaes e dá outras providências]]></source>
<year></year>
<publisher-loc><![CDATA[Brasília, DF ]]></publisher-loc>
<publisher-name><![CDATA[Diário Oficial [da] República Federativa do Brasil]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B8">
<nlm-citation citation-type="book">
<collab>BRASIL</collab>
<collab>BRASIL</collab>
<source><![CDATA[Decreto nº 5.773, de 9 de maio de 2006. Dispõe sobre o exercício das funções de regulação, supervisão e avaliação de instituições de educação superior e cursos superiores de graduação e sequenciais no sistema federal de ensino]]></source>
<year></year>
<publisher-loc><![CDATA[Brasília, DF ]]></publisher-loc>
<publisher-name><![CDATA[Diário Oficial [da] República Federativa do Brasil]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B9">
<nlm-citation citation-type="book">
<collab>BRASIL Ministério da Educação</collab>
<collab>BRASIL Ministério da Educação</collab>
<source><![CDATA[Portaria Normativa nº 4, de 5 de agosto de 2008. Regulamenta a aplicação do conceito preliminar de cursos superiores - CPC, para fins dos processos de renovação de reconhecimento respectivos, no âmbito do ciclo avaliativo do Sinaes instaurado pela Portaria Normativa nº 40, de 2007]]></source>
<year></year>
<publisher-loc><![CDATA[Brasília, DF ]]></publisher-loc>
<publisher-name><![CDATA[Diário Oficial [da] República Federativa do Brasil]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B10">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[BURLAMAQUI]]></surname>
<given-names><![CDATA[Marco Guilherme Bravo]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Avaliação e qualidade na educação superior: tendências na literatura e algumas implicações para o sistema de avaliação brasileiro]]></article-title>
<source><![CDATA[Estudos em Avaliação Educacional]]></source>
<year></year>
<volume>19</volume>
<numero>39</numero>
<issue>39</issue>
<publisher-loc><![CDATA[São Paulo ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B11">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[CABRITO]]></surname>
<given-names><![CDATA[Belmiro Gil]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Avaliar a qualidade em educação: avaliar o quê? Avaliar como? Avaliar para quê?]]></article-title>
<source><![CDATA[Cadernos Cedes]]></source>
<year></year>
<volume>29</volume>
<numero>78</numero>
<issue>78</issue>
<page-range>178-200</page-range><publisher-loc><![CDATA[Campinas ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B12">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[DIAS]]></surname>
<given-names><![CDATA[José]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Avaliação da educação superior: avaliação regulação e emancipação]]></article-title>
<source><![CDATA[Avaliação]]></source>
<year></year>
<volume>8</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>31-47</page-range><publisher-loc><![CDATA[(Campinas), Sorocaba ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B13">
<nlm-citation citation-type="confpro">
<person-group person-group-type="author">
<name>
<surname><![CDATA[DIAS]]></surname>
<given-names><![CDATA[José]]></given-names>
</name>
</person-group>
<source><![CDATA[Acreditação da educação superior]]></source>
<year></year>
<conf-name><![CDATA[ SEMINÁRIO INTERNACIONAL DE AVALIAÇÃO DA EDUCAÇÃO SUPERIOR, 1]]></conf-name>
<conf-date>2008</conf-date>
<conf-loc>Brasília </conf-loc>
<publisher-loc><![CDATA[Brasília ]]></publisher-loc>
<publisher-name><![CDATA[MEC]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B14">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[DIAS]]></surname>
<given-names><![CDATA[J]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Qualidade, avaliação: do Sinaes a índices]]></article-title>
<source><![CDATA[Avaliação]]></source>
<year></year>
<volume>13</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>817-25</page-range><publisher-loc><![CDATA[Campinas, Sorocaba ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B15">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[DOURADO]]></surname>
<given-names><![CDATA[Luiz Fernandes]]></given-names>
</name>
<name>
<surname><![CDATA[OLIVEIRA]]></surname>
<given-names><![CDATA[João Ferreira de]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[A qualidade da educação: perspectivas e desafios]]></article-title>
<source><![CDATA[Cadernos Cedes]]></source>
<year></year>
<volume>29</volume>
<numero>78</numero>
<issue>78</issue>
<page-range>201-15</page-range><publisher-loc><![CDATA[Campinas ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B16">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[DUTRA]]></surname>
<given-names><![CDATA[Marina Laura]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Avaliação de treinamento]]></article-title>
<source><![CDATA[Tecnologia Educacional]]></source>
<year></year>
<volume>13</volume>
<numero>57</numero>
<issue>57</issue>
<page-range>14-26</page-range><publisher-loc><![CDATA[Rio de Janeiro ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B17">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[FONSECA]]></surname>
<given-names><![CDATA[Marília]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Políticas públicas para a qualidade da educação brasileira: entre o utilitarismo econômico e a responsabilidade social]]></article-title>
<source><![CDATA[Cadernos Cedes]]></source>
<year></year>
<volume>29</volume>
<numero>78</numero>
<issue>78</issue>
<page-range>153-77</page-range><publisher-loc><![CDATA[Campinas ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B18">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[GARVIN]]></surname>
<given-names><![CDATA[David]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Competing on the eight dimensions of quality]]></article-title>
<source><![CDATA[Harvard Business Review]]></source>
<year></year>
<volume>65</volume>
<numero>6</numero>
<issue>6</issue>
<publisher-loc><![CDATA[Boston ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B19">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[GOMES]]></surname>
<given-names><![CDATA[Paulo]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[A evolução do conceito de qualidade: dos bens manufacturados aos serviços de informação]]></article-title>
<source><![CDATA[Cadernos BAD]]></source>
<year></year>
<numero>2</numero>
<issue>2</issue>
<page-range>6-18</page-range><publisher-loc><![CDATA[Lisboa ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B20">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[GURVITCH]]></surname>
<given-names><![CDATA[Georges]]></given-names>
</name>
</person-group>
<source><![CDATA[Dialética e sociologia]]></source>
<year></year>
<publisher-loc><![CDATA[São Paulo ]]></publisher-loc>
<publisher-name><![CDATA[Vértice]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B21">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[HARVEY]]></surname>
<given-names><![CDATA[Lee]]></given-names>
</name>
<name>
<surname><![CDATA[GREEN]]></surname>
<given-names><![CDATA[Diana]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Defining quality]]></article-title>
<source><![CDATA[Assessment &amp; Evaluation in Higher Education]]></source>
<year></year>
<volume>18</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>9-26</page-range><publisher-loc><![CDATA[London ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B22">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[HARVEY]]></surname>
<given-names><![CDATA[Lee]]></given-names>
</name>
<name>
<surname><![CDATA[WILLIAMS]]></surname>
<given-names><![CDATA[James]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Fifteen years of quality in higher education]]></article-title>
<source><![CDATA[Quality in Higher Education]]></source>
<year></year>
<volume>16</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>3-36</page-range><publisher-loc><![CDATA[London ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B23">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[HORTALE]]></surname>
<given-names><![CDATA[Virginia Alonso]]></given-names>
</name>
<name>
<surname><![CDATA[MOREIRA]]></surname>
<given-names><![CDATA[Carlos Otávio F.]]></given-names>
</name>
<name>
<surname><![CDATA[KOIFMAN]]></surname>
<given-names><![CDATA[Lilian]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Avaliação da qualidade da formação: contribuição à discussão na área da saúde coletiva]]></article-title>
<source><![CDATA[Ciência &amp; Saúde Coletiva]]></source>
<year></year>
<volume>9</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>997-1002</page-range><publisher-loc><![CDATA[Rio de Janeiro ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B24">
<nlm-citation citation-type="">
<collab>INEP - Instituto Nacional de Estudos e Pesquisas Educacionais Anísio Teixeira</collab>
<collab>INEP - Instituto Nacional de Estudos e Pesquisas Educacionais Anísio Teixeira</collab>
<source><![CDATA[Instrumento de avaliação de cursos de graduação presencial e a distância]]></source>
<year></year>
<publisher-loc><![CDATA[Brasília ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B25">
<nlm-citation citation-type="">
<collab>INEP - Instituto Nacional de Estudos e Pesquisas Educacionais Anísio Teixeira</collab>
<collab>INEP - Instituto Nacional de Estudos e Pesquisas Educacionais Anísio Teixeira</collab>
<source><![CDATA[Nota Técnica n.º 029, de 15 de outubro de 2012b]]></source>
<year></year>
</nlm-citation>
</ref>
<ref id="B26">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[JANNUZZI]]></surname>
<given-names><![CDATA[Paulo]]></given-names>
</name>
</person-group>
<source><![CDATA[Indicadores sociais no Brasil: conceitos, medidas e aplicações]]></source>
<year></year>
<edition>3</edition>
<publisher-loc><![CDATA[CampinasCampinas ]]></publisher-loc>
<publisher-name><![CDATA[AlíneaPUC]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B27">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[JANNUZZI]]></surname>
<given-names><![CDATA[Paulo]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Considerações sobre o uso, mau uso e abuso dos indicadores sociais na formulação e avaliação de políticas públicas municipais]]></article-title>
<source><![CDATA[Revista do Serviço Público]]></source>
<year></year>
<publisher-loc><![CDATA[Brasília ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B28">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[JURAN]]></surname>
<given-names><![CDATA[Joseph]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[How to think about quality]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[JURAN]]></surname>
<given-names><![CDATA[Joseph]]></given-names>
</name>
<name>
<surname><![CDATA[GODFREY]]></surname>
<given-names><![CDATA[A. Blanton]]></given-names>
</name>
</person-group>
<source><![CDATA[Jurans quality handbook]]></source>
<year></year>
<edition>5</edition>
<publisher-loc><![CDATA[New York ]]></publisher-loc>
<publisher-name><![CDATA[McGraw-Hill]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B29">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[MENEGHEL]]></surname>
<given-names><![CDATA[Stela]]></given-names>
</name>
<name>
<surname><![CDATA[ROBL]]></surname>
<given-names><![CDATA[Fabiane]]></given-names>
</name>
<name>
<surname><![CDATA[SILVA]]></surname>
<given-names><![CDATA[Tatiana]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[A relação entre avaliação e regulação na Educação Superior: elementos para o debate]]></article-title>
<source><![CDATA[Educar]]></source>
<year></year>
<numero>28</numero>
<issue>28</issue>
<page-range>89-106</page-range><publisher-loc><![CDATA[Curitiba ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B30">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[MINAYO]]></surname>
<given-names><![CDATA[Maria Cecília de Souza]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Construção de indicadores qualitativos para avaliação de mudanças]]></article-title>
<source><![CDATA[Revista Brasileira de Educação Médica]]></source>
<year></year>
<volume>33</volume>
<numero>1^s1</numero>
<issue>1^s1</issue>
<supplement>1</supplement>
<page-range>83-91</page-range><publisher-loc><![CDATA[Rio de Janeiro ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B31">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[MOROSINI]]></surname>
<given-names><![CDATA[Marília Costa]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Qualidade da educação universitária: isomorfismo, diversidade e equidade]]></article-title>
<source><![CDATA[Interface]]></source>
<year></year>
<volume>5</volume>
<numero>9</numero>
<issue>9</issue>
<page-range>89-102</page-range><publisher-loc><![CDATA[Botucatu ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B32">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[MOROSINI]]></surname>
<given-names><![CDATA[Marília Costa]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Qualidade na educação superior: tendências do século]]></article-title>
<source><![CDATA[Est. Aval. Educ]]></source>
<year></year>
<volume>20</volume>
<numero>43</numero>
<issue>43</issue>
<page-range>165-86</page-range><publisher-loc><![CDATA[São Paulo ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B33">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[NEDER]]></surname>
<given-names><![CDATA[Maria Lucia]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Avaliação na educação a distância: significações para definição de percursos]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[PRETI]]></surname>
<given-names><![CDATA[Oreste]]></given-names>
</name>
</person-group>
<source><![CDATA[Educação a distância: inícios e indícios de um percurso]]></source>
<year></year>
<numero>75-91</numero>
<issue>75-91</issue>
<publisher-loc><![CDATA[Cuiabá ]]></publisher-loc>
<publisher-name><![CDATA[UFMT/NEAD/IE]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B34">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[OLIVEIRA]]></surname>
<given-names><![CDATA[Ana Paula Matos]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Políticas de avaliação e regulação da educação superior brasileira: percepções de coordenadores de licenciaturas no Distrito Federal]]></article-title>
<source><![CDATA[Avaliação]]></source>
<year></year>
<volume>18</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>629-55</page-range><publisher-loc><![CDATA[Campinas; Sorocaba ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B35">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[RIOS]]></surname>
<given-names><![CDATA[Terezinha]]></given-names>
</name>
</person-group>
<source><![CDATA[Compreender e ensinar: por uma docência da melhor qualidade]]></source>
<year></year>
<edition>8.</edition>
<publisher-loc><![CDATA[São Paulo ]]></publisher-loc>
<publisher-name><![CDATA[Cortez]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B36">
<nlm-citation citation-type="confpro">
<person-group person-group-type="author">
<name>
<surname><![CDATA[RODRIGUES]]></surname>
<given-names><![CDATA[Viviane Aparecida]]></given-names>
</name>
<name>
<surname><![CDATA[PEIXOTO]]></surname>
<given-names><![CDATA[Maria do Carmo de Lacerda]]></given-names>
</name>
</person-group>
<source><![CDATA[ENADE: considerações sobre o primeiro ciclo de avaliação dos estudantes de graduação em uma universidade federal]]></source>
<year></year>
<conf-name><![CDATA[ REUNIÃO ANUAL DA ANPED, 32]]></conf-name>
<conf-date>2009</conf-date>
<conf-loc> </conf-loc>
</nlm-citation>
</ref>
<ref id="B37">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[RUA]]></surname>
<given-names><![CDATA[Maria das Graças]]></given-names>
</name>
</person-group>
<source><![CDATA[Desmistificando o problema: uma rápida introdução ao estudo dos indicadores]]></source>
<year></year>
<publisher-loc><![CDATA[Brasília ]]></publisher-loc>
<publisher-name><![CDATA[Escola Nacional de Administração Pública]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B38">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[SCRIVEN]]></surname>
<given-names><![CDATA[Michael. The methodology of evaluation. In: TYLER, Ralph]]></given-names>
</name>
<name>
<surname><![CDATA[GAGNE]]></surname>
<given-names><![CDATA[Robert]]></given-names>
</name>
<name>
<surname><![CDATA[SCRIVEN]]></surname>
<given-names><![CDATA[Michel]]></given-names>
</name>
</person-group>
<source><![CDATA[Perspectives of curriculum evaluation]]></source>
<year></year>
<publisher-loc><![CDATA[Chicago ]]></publisher-loc>
<publisher-name><![CDATA[Rand McNally and Company]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B39">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[SILVA]]></surname>
<given-names><![CDATA[Maria Abádia da]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Qualidade social da educação pública: algumas aproximações]]></article-title>
<source><![CDATA[Cadernos Cedes]]></source>
<year></year>
<volume>29</volume>
<numero>78</numero>
<issue>78</issue>
<page-range>216</page-range><page-range>39</page-range><publisher-loc><![CDATA[Campinas ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B40">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[SOLIGO]]></surname>
<given-names><![CDATA[Valdecir]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Indicadores: conceito e complexidade do mensurar em estudos de fenômenos sociais]]></article-title>
<source><![CDATA[Estudos em Avaliação Educacional]]></source>
<year></year>
<volume>23</volume>
<numero>52</numero>
<issue>52</issue>
<page-range>12-25</page-range><publisher-loc><![CDATA[São Paulo ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B41">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[SOUSA]]></surname>
<given-names><![CDATA[José Vieira de]]></given-names>
</name>
</person-group>
<article-title xml:lang="en"><![CDATA[Qualidade na educação superior: lugar e sentido na relação público-privado]]></article-title>
<source><![CDATA[Cadernos Cedes]]></source>
<year></year>
<volume>29</volume>
<numero>78</numero>
<issue>78</issue>
<page-range>242-56</page-range><publisher-loc><![CDATA[Campinas ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B42">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[STREBEL]]></surname>
<given-names><![CDATA[Paul]]></given-names>
</name>
</person-group>
<source><![CDATA[Breakpoints: como as empresas exploram mudanças radicais nos negócios]]></source>
<year></year>
<publisher-loc><![CDATA[São Paulo ]]></publisher-loc>
<publisher-name><![CDATA[Atlas]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B43">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[WERKEMA]]></surname>
<given-names><![CDATA[Maria Cristina Catarino]]></given-names>
</name>
</person-group>
<source><![CDATA[As ferramentas da qualidade no gerenciamento de processos]]></source>
<year></year>
<publisher-loc><![CDATA[Belo Horizonte ]]></publisher-loc>
<publisher-name><![CDATA[Fundação Christiano OttoniEscola de Engenharia da UFMG]]></publisher-name>
</nlm-citation>
</ref>
</ref-list>
</back>
</article>
