<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1414-4077</journal-id>
<journal-title><![CDATA[Avaliação: Revista da Avaliação da Educação Superior (Campinas)]]></journal-title>
<abbrev-journal-title><![CDATA[Avaliação (Campinas)]]></abbrev-journal-title>
<issn>1414-4077</issn>
<publisher>
<publisher-name><![CDATA[Publicação da Rede de Avaliação Institucional da Educação Superior (RAIES), da Universidade Estadual de Campinas (UNICAMP) e da Universidade de Sorocaba (UNISO)]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1414-40772021000200401</article-id>
<article-id pub-id-type="doi">10.1590/s1414-40772021000200004</article-id>
<title-group>
<article-title xml:lang="pt"><![CDATA[Práticas de gestão do conhecimento na avaliação de cursos de graduação do INEP/MEC]]></article-title>
<article-title xml:lang="en"><![CDATA[Knowledge management practices in graduate course assessment in INEP/MEC]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Bandeira]]></surname>
<given-names><![CDATA[Lidiane]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Sartori]]></surname>
<given-names><![CDATA[Rejane]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Menegassi]]></surname>
<given-names><![CDATA[Claudia Herrero Martins]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidade Cesumar Programa de Pós-graduação em Gestão do Conhecimento nas Organizações ]]></institution>
<addr-line><![CDATA[Maringá PR]]></addr-line>
<country>Brasil</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidade Cesumar Programa de Pós-graduação em Gestão do Conhecimento nas Organizações ]]></institution>
<addr-line><![CDATA[Maringá PR]]></addr-line>
<country>Brasil</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidade Cesumar Programa de Pós-graduação em Gestão do Conhecimento nas Organizações ]]></institution>
<addr-line><![CDATA[Maringá PR]]></addr-line>
<country>Brasil</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>05</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>05</month>
<year>2021</year>
</pub-date>
<volume>26</volume>
<numero>2</numero>
<fpage>401</fpage>
<lpage>423</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://educa.fcc.org.br/scielo.php?script=sci_arttext&amp;pid=S1414-40772021000200401&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://educa.fcc.org.br/scielo.php?script=sci_abstract&amp;pid=S1414-40772021000200401&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://educa.fcc.org.br/scielo.php?script=sci_pdf&amp;pid=S1414-40772021000200401&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="pt"><p><![CDATA[A avaliação de cursos de graduação busca identificar as reais condições de ensino oferecidas aos alunos e garantir a transparência dos dados sobre a qualidade da educação superior brasileira. Com vistas a aprimorar esse processo, o Instituto Nacional de Estudos e Pesquisa Educacionais Anísio Teixeira (Inep) publicou novos instrumentos de avaliação externa. Nesse sentido, o objetivo deste artigo é identificar práticas de Gestão do Conhecimento para auxiliar as instituições de ensino superior (IES) a atenderem as exigências do novo instrumento de avaliação para reconhecimento e renovação de reconhecimento de cursos de graduação presencial e a distância do Inep, visando à obtenção do conceito máximo. Para tanto, foi realizada uma pesquisa documental, tendo como base esse novo instrumento de avaliação de cursos de graduação do Inep. Foram analisados 24 indicadores da Dimensão 1 do instrumento e para cada indicador foram identificadas práticas de Gestão do Conhecimento. Os resultados indicam nove práticas de Gestão do Conhecimento, sendo que cada prática indicada pode atender a vários indicadores e, se aplicadas apropriadamente, podem auxiliar as IES a alcançarem o conceito máximo nos processos avaliativos do MEC.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[The evaluation of undergraduate courses conducted in the country seeks to identify the actual teaching conditions offered to students and ensure the transparency of data on the quality of Brazilian higher education. In order to improve this process, the Anísio Teixeira National Institute for Educational Studies and Research (Inep) has published new external evaluation instruments. In this sense, the objective of this article was to identify knowledge management practices to help higher education institutions (HEIs) meet the requirements of the new assessment instrument for recognition and renewal of recognition of Inep's on-site and distance-learning undergraduate courses, aiming at obtaining the maximum concept. Therefore, a documentary research was carried out, based on this new evaluation tool for Inep undergraduate courses. Twenty-four indicators of dimension 1 of the instrument were analyzed and for each indicator knowledge management practices were identified. The results indicate nine knowledge management practices, and each indicated practice can meet several indicators and, if properly applied, can help the HEIs reach the maximum concept in the MEC evaluation processes.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[Knowledge Management]]></kwd>
<kwd lng="en"><![CDATA[Undergraduate Courses]]></kwd>
<kwd lng="en"><![CDATA[Courses Evaluation]]></kwd>
<kwd lng="pt"><![CDATA[Gestão do conhecimento]]></kwd>
<kwd lng="pt"><![CDATA[Ensino superior]]></kwd>
<kwd lng="pt"><![CDATA[Avaliação de cursos]]></kwd>
</kwd-group>
</article-meta>
</front><back>
<ref-list>
<ref id="B1">
<nlm-citation citation-type="confpro">
<person-group person-group-type="author">
<name>
<surname><![CDATA[BASTOS]]></surname>
<given-names><![CDATA[Isabela Deschamps]]></given-names>
</name>
<name>
<surname><![CDATA[SILVA]]></surname>
<given-names><![CDATA[Renata]]></given-names>
</name>
</person-group>
<source><![CDATA[Autoavaliação institucional como ferramenta de gestão estratégica universitária: estudo de uma instituição de ensino superior pública municipal do sul do Brasil]]></source>
<year>2017</year>
<conf-name><![CDATA[ SIMPÓSIO AVALIAÇÃO DA EDUCAÇÃO SUPERIOR, 3]]></conf-name>
<conf-date>2017</conf-date>
<conf-loc>Florianópolis </conf-loc>
<page-range>1-17</page-range><publisher-loc><![CDATA[Forianópolis ]]></publisher-loc>
<publisher-name><![CDATA[UFSC]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B2">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[BATISTA]]></surname>
<given-names><![CDATA[Fábio Ferreira]]></given-names>
</name>
</person-group>
<source><![CDATA[Governo que aprende: gestão do conhecimento em organizações do executivo federal]]></source>
<year>2004</year>
<publisher-loc><![CDATA[Brasília ]]></publisher-loc>
<publisher-name><![CDATA[IPEA]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B3">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[BATISTA]]></surname>
<given-names><![CDATA[Fábio Ferreira]]></given-names>
</name>
<name>
<surname><![CDATA[QUANDT]]></surname>
<given-names><![CDATA[Carlos Olavo]]></given-names>
</name>
</person-group>
<source><![CDATA[Gestão do conhecimento na administração pública: resultado da pesquisa IPEA 2014 - Práticas de gestão do conhecimento]]></source>
<year>2015</year>
<publisher-loc><![CDATA[Brasília ]]></publisher-loc>
<publisher-name><![CDATA[IPEA]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B4">
<nlm-citation citation-type="">
<collab>BRASIL</collab>
<source><![CDATA[Lei nº 10.861, de 14 de abril de 2004. Institui o Sistema Nacional de Avaliação da Educação Superior - SINAES e dá outras providências]]></source>
<year>2004</year>
<publisher-loc><![CDATA[Brasília ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B5">
<nlm-citation citation-type="">
<collab>CEN</collab>
<source><![CDATA[European Committee for Standardization. European guide to good practice in knowledge management]]></source>
<year>2003</year>
<publisher-loc><![CDATA[Brussels ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B6">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[DALKIR]]></surname>
<given-names><![CDATA[Kimiz]]></given-names>
</name>
</person-group>
<source><![CDATA[Knowledge management theory and practice]]></source>
<year>2011</year>
<publisher-loc><![CDATA[Boston, MA ]]></publisher-loc>
<publisher-name><![CDATA[MIT Press]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B7">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[DAVEL]]></surname>
<given-names><![CDATA[Ronel]]></given-names>
</name>
<name>
<surname><![CDATA[SNYMAN]]></surname>
<given-names><![CDATA[Marita]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Influence of corporate culture on the use of knowledge management techniques and technologies]]></article-title>
<source><![CDATA[South African Journal of Information Management]]></source>
<year>2005</year>
<volume>7</volume>
<numero>2</numero>
<issue>2</issue>
<publisher-loc><![CDATA[Cape Town ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B8">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[DAVENPORT]]></surname>
<given-names><![CDATA[Thomas Hayes]]></given-names>
</name>
<name>
<surname><![CDATA[PRUSAK]]></surname>
<given-names><![CDATA[Laurence]]></given-names>
</name>
</person-group>
<source><![CDATA[Conhecimento empresarial: como as organizações gerenciam seu capital intelectual]]></source>
<year>1998</year>
<publisher-loc><![CDATA[Rio de Janeiro ]]></publisher-loc>
<publisher-name><![CDATA[Campus]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B9">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[DAVENPORT]]></surname>
<given-names><![CDATA[Elisabeth]]></given-names>
</name>
<name>
<surname><![CDATA[CRONIN]]></surname>
<given-names><![CDATA[Blaise]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Knowledge management: semantic drift or conceptual shift?]]></article-title>
<source><![CDATA[Journal of Education for Library and Information Science]]></source>
<year>2000</year>
<volume>41</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>294-306</page-range><publisher-loc><![CDATA[New York ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B10">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[DIAS SOBRINHO]]></surname>
<given-names><![CDATA[José]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Avaliação e transformações da educação superior brasileira (1995-2009): do provão ao SINAES]]></article-title>
<source><![CDATA[Avaliação]]></source>
<year>2010</year>
<volume>15</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>195-224</page-range><publisher-loc><![CDATA[Campinas; Sorocaba ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B11">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[DINIZ]]></surname>
<given-names><![CDATA[Rosa Virgínia]]></given-names>
</name>
<name>
<surname><![CDATA[GOERGEN]]></surname>
<given-names><![CDATA[Pedro L]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Educação Superior no Brasil: panorama da contemporaneidade]]></article-title>
<source><![CDATA[Avaliação]]></source>
<year>2019</year>
<volume>24</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>573-93</page-range><publisher-loc><![CDATA[Campinas; Sorocaba ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B12">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[DOROW]]></surname>
<given-names><![CDATA[Patrícia Fernanda]]></given-names>
</name>
<name>
<surname><![CDATA[CALLE]]></surname>
<given-names><![CDATA[Guillermo Antonio Dávila]]></given-names>
</name>
<name>
<surname><![CDATA[RADOS]]></surname>
<given-names><![CDATA[Gregório Jean Varvakis]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Ciclo de conhecimento como gerador de valor: uma proposta integradora]]></article-title>
<source><![CDATA[Espacios]]></source>
<year>2015</year>
<volume>36</volume>
<numero>12</numero>
<issue>12</issue>
<publisher-loc><![CDATA[Caracas ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B13">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[ERPEN]]></surname>
<given-names><![CDATA[Julio Graeff]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Métodos e técnicas de gestão do conhecimento aplicadas para melhorar a gestão do capital intelectual em núcleos setoriais de uma associação empresarial]]></article-title>
<source><![CDATA[Navus]]></source>
<year>2015</year>
<volume>5</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>22-35</page-range><publisher-loc><![CDATA[Florianópolis ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B14">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[FRAGA]]></surname>
<given-names><![CDATA[Bruna Devens]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Business intelligence: métodos e técnicas de gestão do conhecimento e as tendências para avanços do capital intelectual]]></article-title>
<source><![CDATA[Navus]]></source>
<year>2017</year>
<volume>7</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>43-56</page-range><publisher-loc><![CDATA[Florianópolis ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B15">
<nlm-citation citation-type="confpro">
<person-group person-group-type="author">
<name>
<surname><![CDATA[FUNGHETTO]]></surname>
<given-names><![CDATA[Suzana Schwerz]]></given-names>
</name>
</person-group>
<source><![CDATA[Novas estratégias para avaliação in loco após a publicação dos novos instrumentos avaliativos do INEP]]></source>
<year>2018</year>
<conf-name><![CDATA[ SEMINÁRIO DA ASSOCIAÇÃO BRASILEIRA DAS MANTENEDORAS DAS FACULDADES (ABRAFI), 1]]></conf-name>
<conf-date>2018</conf-date>
<conf-loc> </conf-loc>
<publisher-loc><![CDATA[Brasília ]]></publisher-loc>
<publisher-name><![CDATA[Abrafi]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B16">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[GHANI]]></surname>
<given-names><![CDATA[Syed Raiyan]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Knowledge management: tools and techniques]]></article-title>
<source><![CDATA[DESIDOC Journal of Library &amp; Information Technology]]></source>
<year>2009</year>
<volume>29</volume>
<numero>6</numero>
<issue>6</issue>
<page-range>33-8</page-range><publisher-loc><![CDATA[Delhi ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B17">
<nlm-citation citation-type="confpro">
<person-group person-group-type="author">
<name>
<surname><![CDATA[GNECCO JUNIOR]]></surname>
<given-names><![CDATA[Lênio]]></given-names>
</name>
</person-group>
<source><![CDATA[Métodos e técnicas de gestão do conhecimento: comunidades de prática]]></source>
<year>2012</year>
<conf-name><![CDATA[ TOURISM AND MANAGEMENT STUDIES INTERNATIONAL CONFERENCE ALGARVE, 4]]></conf-name>
<conf-date>2012</conf-date>
<conf-loc>Faro </conf-loc>
<publisher-loc><![CDATA[Faro ]]></publisher-loc>
<publisher-name><![CDATA[ESGHT - University of the Algarve]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B18">
<nlm-citation citation-type="book">
<collab>INEP. INSTITUTO NACIONAL DE ESTUDOS E PESQUISAS EDUCACIONAIS ANÍSIO TEIXEIRA</collab>
<source><![CDATA[Instrumento de avaliação de cursos de graduação presencial e a distância - reconhecimento e renovação de reconhecimento]]></source>
<year>2017</year>
<publisher-loc><![CDATA[Brasília ]]></publisher-loc>
<publisher-name><![CDATA[INEP]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B19">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[LEASK]]></surname>
<given-names><![CDATA[Marilyn]]></given-names>
</name>
</person-group>
<source><![CDATA[Knowledge management tools and techniques: improvement and development agency for local government]]></source>
<year>2008</year>
<publisher-loc><![CDATA[London ]]></publisher-loc>
<publisher-name><![CDATA[IDeA]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B20">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[LENZI]]></surname>
<given-names><![CDATA[Greicy Kelli Spanhol]]></given-names>
</name>
</person-group>
<source><![CDATA[Framework para o compartilhamento do conhecimento na gestão de tutoria de cursos de educação a distância]]></source>
<year>2014</year>
<publisher-loc><![CDATA[Florianópolis ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B21">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[MARCHELLI]]></surname>
<given-names><![CDATA[Paulo Sérgio]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[O sistema de avaliação externa dos padrões de qualidade da educação superior no Brasil: considerações sobre os indicadores]]></article-title>
<source><![CDATA[Ensaio: aval. pol. públ. Educ.]]></source>
<year>2007</year>
<volume>15</volume>
<numero>56</numero>
<issue>56</issue>
<page-range>351-72</page-range><publisher-loc><![CDATA[Rio de Janeiro ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B22">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[NOVAES]]></surname>
<given-names><![CDATA[Gláucia Torres Franco]]></given-names>
</name>
</person-group>
<source><![CDATA[Habilidades e competências do Exame Nacional dos cursos de Medicina]]></source>
<year>2002</year>
<publisher-loc><![CDATA[São Paulo ]]></publisher-loc>
<publisher-name><![CDATA[Pontifícia Universidade Católica de São Paulo]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B23">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[RAO]]></surname>
<given-names><![CDATA[Madanmohan]]></given-names>
</name>
</person-group>
<source><![CDATA[Knowledge management tools and techniques: practitioners and experts evaluate KM Solutions]]></source>
<year>2005</year>
<publisher-loc><![CDATA[Oxford ]]></publisher-loc>
<publisher-name><![CDATA[Elsevier Butterworth-Heinemann]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B24">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[REIS]]></surname>
<given-names><![CDATA[Fábio José Garcia dos]]></given-names>
</name>
<name>
<surname><![CDATA[COVAC]]></surname>
<given-names><![CDATA[Fernando]]></given-names>
</name>
<name>
<surname><![CDATA[COVAC]]></surname>
<given-names><![CDATA[José Roberto]]></given-names>
</name>
</person-group>
<source><![CDATA[Novos instrumentos de avaliação favorecem inovação nas IES]]></source>
<year>2018</year>
<publisher-loc><![CDATA[São Paulo ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B25">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[SEIFFERT]]></surname>
<given-names><![CDATA[Otília Maria Lucia Barbosa]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Avaliação da qualidade da educação superior: entrelaçando evidências]]></article-title>
<source><![CDATA[InterMeio: Revista do Programa de Pós-Graduação em Educação-UFMS]]></source>
<year>2018</year>
<volume>24</volume>
<numero>47</numero>
<issue>47</issue>
<publisher-loc><![CDATA[Campo Grande ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B26">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[SERVIN]]></surname>
<given-names><![CDATA[Géraud]]></given-names>
</name>
</person-group>
<source><![CDATA[ABC of Knowledge Management]]></source>
<year>2005</year>
<publisher-loc><![CDATA[England ]]></publisher-loc>
<publisher-name><![CDATA[National Library for Health: Knowledge Management]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B27">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[SOUZA]]></surname>
<given-names><![CDATA[Paulo André]]></given-names>
</name>
</person-group>
<source><![CDATA[Políticas de avaliação da qualidade do ensino superior brasileiro]]></source>
<year>2016</year>
<publisher-loc><![CDATA[Maringá ]]></publisher-loc>
<publisher-name><![CDATA[Universidade Estadual de Maringá]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B28">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[URIARTE]]></surname>
<given-names><![CDATA[Filemon]]></given-names>
</name>
</person-group>
<source><![CDATA[Introduction to knowledge management]]></source>
<year>2008</year>
<publisher-loc><![CDATA[Indonesia ]]></publisher-loc>
<publisher-name><![CDATA[ASEAN Foundation]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B29">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[VERHINE]]></surname>
<given-names><![CDATA[Robert Evan]]></given-names>
</name>
<name>
<surname><![CDATA[FREITAS]]></surname>
<given-names><![CDATA[Antônio Alberto da Silva Monteiro de]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A avaliação da educação superior: modalidades e tendências no cenário internacional]]></article-title>
<source><![CDATA[Revista Ensino Superior Unicamp]]></source>
<year>2012</year>
<volume>3</volume>
<numero>7</numero>
<issue>7</issue>
<page-range>16-39</page-range><publisher-loc><![CDATA[Campinas ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B30">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[WIIG]]></surname>
<given-names><![CDATA[Karl]]></given-names>
</name>
</person-group>
<source><![CDATA[Knowledge management foundations: thinking about thinking. How people and organizations create, represent and use knowledge]]></source>
<year>1993</year>
<publisher-loc><![CDATA[Arlington, TX ]]></publisher-loc>
<publisher-name><![CDATA[Schema Press]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B31">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[YOUNG]]></surname>
<given-names><![CDATA[Ronald]]></given-names>
</name>
</person-group>
<source><![CDATA[Knowledge management: tools and techniques manual]]></source>
<year>2010</year>
<publisher-loc><![CDATA[Tokyo ]]></publisher-loc>
<publisher-name><![CDATA[Asian Productivity Organization]]></publisher-name>
</nlm-citation>
</ref>
</ref-list>
</back>
</article>
