<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2178-5201</journal-id>
<journal-title><![CDATA[Acta Scientiarum. Education]]></journal-title>
<abbrev-journal-title><![CDATA[Acta Educ.]]></abbrev-journal-title>
<issn>2178-5201</issn>
<publisher>
<publisher-name><![CDATA[Editora da Universidade Estadual de Maringá - EDUEM]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2178-52012024000100308</article-id>
<article-id pub-id-type="doi">10.4025/actascieduc.v46i1.61972</article-id>
<title-group>
<article-title xml:lang="pt"><![CDATA[O processo de compartilhamento do conhecimento em cursos de graduação EaD: uma análise da relação inLintra e entre setores]]></article-title>
<article-title xml:lang="es"><![CDATA[El proceso de intercambio de conocimientos en los cursos de pregrado a distancia: un análisis de la relación intrasectorial y entre sectores]]></article-title>
<article-title xml:lang="en"><![CDATA[The process of knowledge sharing in EaD undergraduate courses: an analysis of the intra and intersector relationship]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Calvi]]></surname>
<given-names><![CDATA[Gabriel Coutinho]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Rosa]]></surname>
<given-names><![CDATA[Jaqueline Ganassin]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Almeida]]></surname>
<given-names><![CDATA[Iara Carnevale de]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Sartori]]></surname>
<given-names><![CDATA[Viviane]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Centro Universitário de Maringá Programa de Pós-Graduação em Gestão do Conhecimento nas Organizações ]]></institution>
<addr-line><![CDATA[Maringá Paraná]]></addr-line>
<country>Brazil</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>00</month>
<year>2024</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>00</month>
<year>2024</year>
</pub-date>
<volume>46</volume>
<numero>1</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://educa.fcc.org.br/scielo.php?script=sci_arttext&amp;pid=S2178-52012024000100308&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://educa.fcc.org.br/scielo.php?script=sci_abstract&amp;pid=S2178-52012024000100308&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://educa.fcc.org.br/scielo.php?script=sci_pdf&amp;pid=S2178-52012024000100308&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="pt"><p><![CDATA[RESUMO. Cada vez mais, detecta-se a importância de comunicação e compartilhamento adequado das informações entre os diferentes agentes que constroem conteúdos de aprendizagem. Caso contrário, o conhecimento pode chegar de forma fragilizada e/ou segmentada aos discentes, por meio dos diferentes canais, como aulas, material didático, ambiente virtual de aprendizagem, dentre outros. Este estudo tem o objetivo geral de analisar o processo de comunicação intra e entre setores de cursos de graduação na modalidade de Educação a Distância (EaD) de uma Instituição de Ensino Superior (IES) privada no estado do Paraná. A pesquisa é de natureza aplicada com abordagem quantitativa e, para atender aos objetivos propostos, foi aplicado um questionário on-line junto aos colaboradores dos diferentes setores da IES do estudo de caso, com uma posterior análise estatística dos dados coletados e com apoio da ferramenta Google Forms. O resultado da análise é um panorama sobre os processos de comunicação e compartilhamento do conhecimento dessa IES, identificando que os profissionais da tutoria off-line e os outros profissionais (coordenador, tutor pedagógico, tutor on-line e professor formador) devem procurar estar em sinergia durante o fechamento de cada uma das disciplinas, bem como com a efetividade das atividades disponibilizadas para os discentes, a fim de que se possa promover o refinamento contínuo desses materiais.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN. Cada vez se detecta más la importancia de una adecuada comunicación e intercambio de información entre los diferentes agentes que construyen los contenidos de aprendizaje. De lo contrario, el conocimiento puede llegar de forma debilitada y/o segmentada a los alumnos, a través de los diferentes canales, como las clases, los materiales didácticos, el entorno virtual de aprendizaje, entre otros. Este estudio tiene como objetivo general analizar el proceso de comunicación dentro y entre sectores de los cursos de pregrado en Educación a Distancia (ED) de una Institución de Educación Superior (IES) privada del estado de Paraná. La investigación es de carácter aplicado con enfoque cuantitativo y, para cumplir con los objetivos propuestos, se aplicó un cuestionario online con los empleados de los diferentes sectores de la IES del caso de estudio, con un posterior análisis estadístico de los datos recogidos y con apoyo de la herramienta Google Forms. El resultado del análisis es una visión general sobre los procesos de comunicación e intercambio de conocimientos de esta IES, identificando que los profesionales de la tutoría offline y los demás profesionales (coordinador, tutor pedagógico, tutor online y formador de profesores) deben buscar estar en sinergia durante el cierre de cada una de las disciplinas, así como con la eficacia de las actividades puestas a disposición de los alumnos, de manera que se pueda promover el perfeccionamiento continuo de estos materiales.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT. Increasingly, the importance of communication and adequate sharing of information between the different agents that build learning content is being detected. Otherwise, knowledge may reach students in a fragile and/or segmented way, through different channels, such as classes, teaching material, and virtual learning environments, among others. This study has the general objective of analyzing the communication process within and between sectors of undergraduate courses in the Distance Education (DE) modality of a private Higher Education Institution (HEI) in the state of Paraná. The research is of an applied nature with a quantitative approach and, to meet the proposed objectives, an online questionnaire was applied to employees from different sectors of the HEI in the case study, with a subsequent statistical analysis of the data collected and with the support of the Google Forms tool. The result of the analysis is an overview of the communication and knowledge-sharing processes of this HEI, identifying that offline tutoring professionals and other professionals (coordinator, pedagogical tutor, online tutor, and teacher trainer) should seek to be in synergy during the closing of each of the disciplines, as well as with the effectiveness of the activities made available to students so that the continuous refinement of these materials can be promoted.]]></p></abstract>
<kwd-group>
<kwd lng="pt"><![CDATA[ciclo do conhecimento]]></kwd>
<kwd lng="pt"><![CDATA[educação a distância]]></kwd>
<kwd lng="pt"><![CDATA[processo de comunicação]]></kwd>
<kwd lng="es"><![CDATA[ciclo de conocimiento]]></kwd>
<kwd lng="es"><![CDATA[educación a distancia]]></kwd>
<kwd lng="es"><![CDATA[proceso de comunicación]]></kwd>
<kwd lng="en"><![CDATA[knowledge cycle]]></kwd>
<kwd lng="en"><![CDATA[distance education]]></kwd>
<kwd lng="en"><![CDATA[communication process]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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<name>
<surname><![CDATA[Wiig]]></surname>
<given-names><![CDATA[K. M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[What future knowledge management users may expect]]></article-title>
<source><![CDATA[Journal of Knowledge Management]]></source>
<year>1999</year>
<volume>3</volume>
<page-range>155-65</page-range></nlm-citation>
</ref>
</ref-list>
</back>
</article>
