<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2318-1338</journal-id>
<journal-title><![CDATA[Regae: Revista de Gestão e Avaliação Educacional]]></journal-title>
<abbrev-journal-title><![CDATA[Regae: Rev. Gest. Aval. Educ.]]></abbrev-journal-title>
<issn>2318-1338</issn>
<publisher>
<publisher-name><![CDATA[Universidade Federal de Santa Maria]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2318-13382023000100208</article-id>
<article-id pub-id-type="doi">10.5902/2318133883988</article-id>
<title-group>
<article-title xml:lang="pt"><![CDATA[FERRAMENTAS DA QUALIDADE PARA MELHORIA DE PROCESSO DE GESTÃO DE UM CURSO DE GRADUAÇÃO]]></article-title>
<article-title xml:lang="en"><![CDATA[USE OF QUALITY TOOLS TO IMPROVE THE MANAGEMENT PROCESS OF AN UNDERGRADUATE COURSE]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Lana]]></surname>
<given-names><![CDATA[Mariana Ribeiro Volpini]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Guimarãe]]></surname>
<given-names><![CDATA[Igor Batista]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Saleme]]></surname>
<given-names><![CDATA[Cristina Said]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Faculdade Ciências Médicas de Minas Gerais  ]]></institution>
<addr-line><![CDATA[Belo Horizonte Minas Gerais]]></addr-line>
<country>Brasil</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Faculdade Ciências Médicas de Minas Gerais  ]]></institution>
<addr-line><![CDATA[Belo Horizonte Minas Gerais]]></addr-line>
<country>Brasil</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Faculdade Ciências Médicas de Minas Gerais  ]]></institution>
<addr-line><![CDATA[Belo Horizonte Minas Gerais]]></addr-line>
<country>Brasil</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>00</month>
<year>2023</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>00</month>
<year>2023</year>
</pub-date>
<volume>12</volume>
<numero>21</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://educa.fcc.org.br/scielo.php?script=sci_arttext&amp;pid=S2318-13382023000100208&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://educa.fcc.org.br/scielo.php?script=sci_abstract&amp;pid=S2318-13382023000100208&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://educa.fcc.org.br/scielo.php?script=sci_pdf&amp;pid=S2318-13382023000100208&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo Por meio desse artigo, relata-se a experiência de utilização do sistema de gestão da qualidade no planejamento e na execução de um plano de ação, de um curso de Fisioterapia, de uma IES privada brasileira, com certificação ISO9001, assim como descreve-se as ações propostas e os resultados obtidos. Trata-se de um estudo descritivo, narrativo, do tipo relato de experiência, com a apresentação dos resultados das ações propostas a partir de um plano de ação. A ferramenta de gestão mostrou-se capaz de organizar adequadamente as reposições, no modelo presencial, das disciplinas práticas do ano de 2020, interrompidas pela pandemia de Covid-19, conciliando horários de alunos e professores, com a disponibilidade dos laboratórios, conforme atividades letivas do ano de 2021.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ Abstract Through this article, we report the experience of using a quality management system in the planning and execution of an action plan for a Physical Therapy course at a private Brazilian higher education institution with ISO9001 certification. We also describe the proposed actions and the achieved outcomes. This is a descriptive, narrative study of the experiential type, presenting the results of the actions proposed within an action plan. The management tool proved capable of effectively organizing the rescheduling of in-person practical disciplines for the year 2020, which had been disrupted by the Covid-19 pandemic. It successfully balanced student and teacher schedules with laboratory availability in accordance with the academic activities of the year 2021.]]></p></abstract>
<kwd-group>
<kwd lng="pt"><![CDATA[plano de ação]]></kwd>
<kwd lng="pt"><![CDATA[ensino superior]]></kwd>
<kwd lng="pt"><![CDATA[pandemia Covid-19]]></kwd>
<kwd lng="en"><![CDATA[action plan]]></kwd>
<kwd lng="en"><![CDATA[higher education]]></kwd>
<kwd lng="en"><![CDATA[Covid-19 pandemic]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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